![]() As such, you must set up a Twilio account to use this integration.įollow the steps given in this link ( ) to set up a Whatsapp sandbox on Twilio which can be used by the WhatsApp integration. Integrating your WhatsApp account with Blueshift includes the following steps:īlueshift uses Twilio to integrate with WhatsApp. Deal with the issue, don’t use technology as a crutch.The WhatsApp integration with Blueshift allows you to send messages via Whatsapp Messenger. Pick up the phone, or go see the person if you can. If there is a conflict, steer as far away from technology as possible. DON’T use instant messaging to deal with conflicts – seems like this should go without saying, but people like to hide behind technology sometimes.Setting strong policies and procedures will help ensure that this isn’t the case for your organization. Seen as a permanent work interruption – If not managed and used properly, like any piece of technology, IM can be interruptive.If they need to take a break, they can always change their status and step away for a moment. The person needs to feel empowered to manage and respond to IMs just as they would email, by sorting and prioritizing. Pain due to the number of conversations that a person can handle – If one person is getting too many IMs at once, it can be stressful.Reiterate any compliance or legal policies to ensure staff is aware of the risks. Disregard of compliance/legal issues – Harassment and other compliance issues are potential issues with frequent use of IM because it creates a perceived “private” area to talk.Ensure staff knows the risks associated with your particular organization. Accidental transfer of sensitive documents – Common sense would suggest this would be no more of an issue than email, but people can sometimes make mistakes. Instant messaging software#If you’re up-to-date on on your anti-virus software (as you should be) you’ve really got nothing to worry about.
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